Building Enterprise Products & Modern Digital Experiences

Rahul Sunkara — Senior Business Analyst

Senior Business Analyst & Product Strategist

Driving enterprise modernization, Agile delivery, and scalable digital products through strategic business analysis, product thinking, and cross-functional leadership.

6+
Years Experience
M.S.
Engineering Management
CSPO + CSM
Scrum Alliance Certified
Rahul Sunkara
CSPO · CSM
Currently
Senior Business Analyst • FDLE
About

Turning complex business needs into scalable digital products

Senior Business Analyst with 6+ years of experience translating complex business needs into scalable digital products, enterprise workflows, and Agile delivery outcomes. I bridge stakeholders, engineering, QA, and leadership to turn ambiguity into clear roadmaps, prioritized backlogs, and measurable releases.

Business Analysis

BRD/FRD authoring, requirements elicitation, JAD facilitation, gap analysis.

Product Mindset

Roadmaps, OKRs, discovery, hypothesis-driven delivery and value framing.

Enterprise Modernization

Legacy-to-modern migrations, system integrations, regulated environments.

Agile Delivery

Backlog ownership, sprint planning, ceremonies, release governance.

QA & UAT Governance

End-to-end testing strategy, traceability, defect triage, sign-offs.

Stakeholder Leadership

Executive alignment, cross-functional collaboration, vendor coordination.

Experience

A timeline of product-driven impact

From e-commerce growth, internal systems improvement, and payment optimization to regulated public-sector modernization and cross-agency system integrations.

2025 — Present

Senior Business Analyst

FDLE (Florida Department of Law Enforcement) · Tallahassee, FL
  • Led business analysis for the MEPIC modernization initiative, replacing legacy alert and case creation workflows with a modern, integrated platform.
  • Managed story backlog across multiple modules; facilitated JAD sessions, sprint ceremonies, requirements refinement, and UAT governance.
  • Drove cross-agency integration requirements, defining business rules, validation logic, and traceability.
Enterprise ModernizationJADUATAgile
2023 — 2024

Business Analyst

TechMojo · Tampa, FL
  • Delivered the product roadmap across multiple feature releases, coordinating onshore-offshore engineering teams.
  • Translated product strategy into well-scoped epics, user stories, and acceptance criteria; ran refinement at scale.
  • Partnered with engineering, design, and QA to ship features that improved user engagement, customer satisfaction, and platform stability.
RoadmapSprint CoordinationCross-functional
2020 — 2022

Business Analyst

HealthKart · Hyderabad, India
  • Owned checkout optimization, including A/B experiments, payment API integrations, and UX refinements.
  • Reduced friction across the funnel and improved conversion through data-driven iteration.
A/B TestingPaymentsConversion
2019 — 2020

Associate Business Analyst

HealthKart · Hyderabad, India
  • Authored BRDs, user stories, acceptance criteria, and process flows for e-commerce features; collaborated with engineering on integration design.
  • Conducted user interviews and surveys to identify purchase journey pain points, improving usability and generating $50K in incremental revenue.
BRDSQLProcess Design
Featured Work

Case studies in product & enterprise delivery

Selected work across enterprise modernization, system integrations, product delivery, and digital growth.

Hero Case Study

FDLE MEPIC Modernization

Enterprise modernization · Public-sector systems · Agile delivery

15+
Modules Delivered
End-to-End
UAT Governance
Problem

FDLE's legacy missing/endangered persons workflows created operational friction across alert creation, case management, document generation, and agency coordination. Business rules, validations, and integration processes needed to be standardized for a modern, auditable platform.

Approach

Facilitated JAD sessions with SMEs and stakeholders, translated workflows into FRD/BRD artifacts, use cases, process flows, business rules, and acceptance criteria, and managed the story backlog across Agile delivery, UAT, and release readiness.

JiraConfluenceVisioSQLAgile/ScrumUAT

HealthKart Checkout Optimization

Improved checkout conversion through A/B testing, payment API integrations, guest login enhancements, and UX refinements.

  • A/B testing
  • Payment API integrations
  • Guest login optimization
  • Conversion improvement

TechMojo Product Roadmap Delivery

Supported product roadmap execution across feature releases, coordinating requirements, sprint planning, and delivery across onshore-offshore teams.

  • Roadmap planning
  • Sprint coordination
  • Cross-functional delivery
  • Feature launches
Skills

A toolkit built for product-led delivery

Spanning business analysis depth, product management discipline, Agile delivery, QA governance, and the tools used to ship scalable digital products.

Business Analysis

Requirements ElicitationBRD / FRDUse CasesProcess FlowsWorkflow DiagramsGap AnalysisBusiness RulesStakeholder Management

Product & Agile Delivery

Product RoadmapsBacklog ManagementSprint PlanningAgile / ScrumUser StoriesAcceptance CriteriaProduct StrategyOKRs / KPIsA/B Testing

QA & UAT Governance

Test StrategyUAT CoordinationTraceability MatrixDefect TriageRelease ReadinessAcceptance ValidationEnd-to-End TestingSign-off Governance

Tools & Technical

JiraAzure DevOpsConfluenceSQLVisioFigmaProductboardMicrosoft 365PowerPointChatGPT
Knowledge Hub

Business Analysis & Product Knowledge Hub

A growing library of practical frameworks, templates, and learning notes across business analysis, Agile delivery, technical BA skills, UAT, product thinking, AI, and interview preparation.

Select any module to open a dedicated learning page with notes, templates, examples, and interview preparation.

Core BA & Requirements

Technical BA & Systems

This hub is continuously updated as I learn, practice, and apply new concepts across business analysis, product delivery, Agile execution, AI, and technical BA work.

Credentials

Certifications & Education

Formal foundations in engineering management, computer science, and Agile product delivery.

Certifications

CSPO
Certified Scrum Product Owner
Scrum Alliance
CSM
Certified Scrum Master
Scrum Alliance

Education

M.S. Engineering Management
University of South Florida
Tampa, FL
B.S. Computer Science
Lovely Professional University
Punjab, India
Contact

Let's build something together

Open to Product Management, Senior Business Analyst, and Product Owner roles. Always happy to talk shop.